Subscription and billing:
Subscription, billing and payment will be completed through Avangate BV (Netherland). Monthly subscriptions are recurring every month following your first payment. You can cancel your subscription at any time.
As of 7th of July 2015 we are introducing a VPS subscription reactivation fee (10 GBP + VAT), for those instances where we do not receive payment before the 6 day grace period end. On the first Saturday after the 6 day grace period expiration, we will switch off the VPS and reactivation will incur an additional 10 GBP + VAT fee. One month after the subscription expiration, the VPS will be completely deleted, including all data. User information will be lost and can not be recovered
If the order and payment arrive During UK working hours then we send the VPS credentials usually between few minutes or hours. Maximum waiting time: 24 hours.
Non EU customers will not be charged VAT. According to EU regulations, independent of the seller’s location, all customers located within the EU are required to pay VAT. The rate applied is 21%. Should you have a valid VAT ID, you are exempt from VAT.
All customers outside the EU are exempt from VAT with some exceptions: Norway, Switzerland and Iceland, where the VAT rate may vary from 8% to 25%, depending on your location. For Norway, VAT will be collected only from individuals. For Switzerland and Island, the taxation is made for all shoppers, both individuals and companies.